What I’ve Done Where

Stylised image of a person wearing many hats

This section is not intended to be a comprehensive CV but to more fully detail the responsibilities held in my different facilities positions than can be done within the strictures of one or two pages.

Facilities Management is a wide-ranging discipline and, in the early days at least, exactly what did and did not comprise a Facilities Manager’s responsibilities varied, sometimes considerably, from one organisation to another. Indeed, I used to find that if you got a dozen Facilities Managers in the same room, you’d find a dozen slightly different sets of responsibilities. Whilst to a large extent the range is now more clearly defined, and there are staples which one would expect to find under the auspices of Facilities Management in most organisations – cleaning, catering, building maintenance, security, reception services, etc. – there are still areas where it’s not so clear cut. An example of this is Health & Safety. As much H&S legislation concerns areas squarely within the facilities remit, in small organisations the full gamut may fall under FM. Larger ones, or those with peculiar requirements, may have a separate Health & Safety department or overall responsibility may lie under a different discipline, for example Production. In such cases, the Facilities Manager’s responsibilities become focussed on those elements which fall distinctly within their own operational areas.

The above applies very much to my own FM history with no two roles I’ve undertaken encompassing identical responsibilities. Below, I have attempted to show what responsibilities fell under the different facillities roles I’ve held. You can view a more detailed description of a role under each of the links in the navigation bar at the top of the page.

Direct operational and budget responsibility with delivery either personally or via the FM team Management and budget responsibility; Service delivered by specialist contractor or TFM service provider Close involvement in the process but no direct budget or management responsibility
PROPERTY Toshiba Knight-Ridder BT Cellnet AWG Siemens Network Rail
Acquisition
Rent Reviews
Rating Appeals
Disposal
Relocations
Legal Aspects
SERVICES Toshiba Knight-Ridder BT Cellnet AWG Siemens Network Rail
Help Desk
Reception
Telecoms (PABX)
Mail Room
Facsimile
Telex
Vending & Catering
Hospitality
Printing & Reprographics
Car Fleet
Cleaning
Distribution / Porterage
MAINTENANCE & RENEWAL Toshiba Knight-Ridder BT Cellnet AWG Siemens Network Rail
Building Structure
Fixtures & Fittings
Grounds
PPM Schedule Authoring
PPM Schedule Operation
Electrical Services
Mechanical Services
Fire Equipment Systems
OCCUPANCY Toshiba Knight-Ridder BT Cellnet AWG Siemens Network Rail
Design
Space Planning
Partitioning
Furniture
Internal Relocations
PHYSICAL SECURITY Toshiba Knight-Ridder BT Cellnet AWG Siemens Network Rail
Policies & Procedures
Design & Specification
Access Management
Manned Guarding
Incident Investigation
Audit & Review
BUSINESS CONTINUITY Toshiba Knight-Ridder BT Cellnet AWG Siemens Network Rail
Plan Development
Recovery Strategy
Disaster Recovery
Salvage
FINANCE & ADMINISTRATION Toshiba Knight-Ridder BT Cellnet AWG Siemens Network Rail
Health & Safety
Facilities Planning
Budget Preparation
Contracts
Insurance
Archiving
Training